Pre-ordering items is a straightforward process that allows you to reserve products before they become available for general sale. Here's a simple step-by-step guide on how this works:
Browse Products: navigate to the product you want to pre-order. There will be a "Pre-Order" window on your personal page in Boardgame Space’s Shop tab.
Add numbers: if you decide to pre-order an item, click the number tab corresponding and add the amount requested.
Timeframe: once a pre-order product is released, the window of time provided for pre-orders will be about 1 week to 10 days. You can adjust the numbers freely within that timeframe, but once the window of time has passed, your pre-order numbers will be locked in and can no longer be changed. Please read our Terms and Conditions for more information on changing your pre-order after the timeframe has elapsed.
Agree to Terms and Conditions: it is then required for you to read and agree to the terms and conditions, return policies, or pre-order agreements set by Boardgame Space.
Submit Order: after re-confirming the correct numbers, click the "Submit" button to confirm your pre-order.
Status: once you have your pre-orders set the status will be:
Open: the pre-order window is still ‘open’ and you may change your numbers at any time.
Submitted: the deadline for pre-ordering has passed and your numbers cannot be changed.
Processed: the pre-ordered items are on the way to our warehouse.
Fulfilled: the pre-ordered items have arrived and are now booked in your next order.
Viewing Your Pre-Orders: you may view and review your Pre-Ordered products in your Account tab > Pre-Orders
Waiting for Release: you will need to wait until the product is released. The website and our regular retailer emails will usually provide updates.
Receive the Product: once the product is released and available in our system, it will automatically be placed in a reserved order for you, awaiting the usual procedure or restocks with your Account Representative.
Please Keep in mind that pre-ordering comes with certain risks, such as unexpected delays or changes in the product's price. Please make sure to read our Terms and Conditions regarding pre-orders before you go ahead.
